1. Privacy Policy overview
This Privacy Policy outlines how "KUP CIUSZEK" Wioletta Malczewska manages personal information collected through citygatherplace.com and in connection with enquiries and bookings for our off-site entertainment events across Australia. We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.
When you use our website, submit an enquiry form, sign up for updates, or communicate with us about an event, you may provide certain personal information. This Policy explains what we collect, how we use it, the legal basis for our handling of that information, and the choices and rights available to you.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Information collection
We collect personal information that is reasonably necessary for us to operate our business, respond to your enquiries, and deliver our live entertainment event services. The types of information we collect can include:
2.1 Information you provide directly
When you interact with "KUP CIUSZEK" Wioletta Malczewska, you may choose to provide the following information:
- Contact details such as your name, email address, phone number, and company or organisation name.
- Event details including preferred event date, time, approximate guest numbers, location or venue, type of event (for example, private party, corporate event, themed evening), and the formats you are interested in (for example, poker, roulette, blackjack, or event packages).
- Communication content such as messages you send via our enquiry or contact forms, email correspondence, phone call notes, and any preferences or special requests you choose to share.
- Billing and invoicing information where relevant for confirmed bookings, such as billing contact name, business name, and payment reference information (payment card processing is handled via secure third-party providers and is not stored in full by us).
- Feedback and testimonials that you provide about our events, which may include your name, organisation, and event details if you agree to their use in our marketing materials.
2.2 Information collected automatically
When you visit citygatherplace.com, we automatically collect certain information about your device and how you use our website. This may include:
- Technical data such as your IP address, browser type and version, device type, operating system, and general location information inferred from your IP address.
- Usage data including pages visited, time and date of visits, referring and exit pages, time spent on pages, interaction with page elements, and other analytical data.
- Cookie data and similar tracking information used to remember your preferences, understand how visitors use our site, and improve performance and content.
This automatically collected data is typically aggregated and does not directly identify you. However, it may be treated as personal information where it can reasonably be linked to an identifiable individual.
2.3 Information from third parties
In some circumstances, we may receive personal information about you from third parties, for example:
- Event planners, venues, or corporate contacts who provide your details so we can coordinate or deliver live entertainment services at an event you are attending or organising.
- Technology providers, analytics services, or advertising partners that collect information on our behalf in connection with your use of the website.
We handle any personal information received from third parties in accordance with this Privacy Policy and applicable law.
3. Use of information
"KUP CIUSZEK" Wioletta Malczewska uses personal information to operate, deliver, and improve our services and to communicate effectively with you. We may use the information we collect for the following purposes:
- Responding to enquiries – to review and respond to your enquiries submitted via our Contact Us page or other channels, and to provide information about our event formats, poker, roulette, blackjack, and available packages.
- Event planning and delivery – to plan and coordinate live entertainment experiences at your chosen location in Australia, including scheduling event staff, equipment, and themed setups to suit your requirements.
- Customer communication – to send you booking confirmations, event updates, reminders, operational messages, and necessary information relating to your event.
- Service customisation – to understand your preferences and tailor our entertainment offerings, recommendations, and event concepts to your audience and occasion.
- Improving our website and services – to analyse how visitors use the website, enhance user experience, and refine our content, layout, and navigation across key pages such as Formats, Poker, Roulette, Blackjack, FAQ, and About.
- Marketing and promotions – to provide information about our services, special offers, themed event ideas, or new packages that we believe may be of interest to you, where permitted by law and your communication preferences.
- Business operations and legal compliance – to manage our internal operations, maintain records, prevent fraud or misuse of our services, comply with legal obligations, and respond to lawful requests from authorities.
We do not use your personal information for gambling or betting purposes. All references to poker, roulette, blackjack, and other games on our website relate solely to live entertainment experiences.
4. Legal basis for processing
"KUP CIUSZEK" Wioletta Malczewska processes personal information in line with Australian privacy laws and, where applicable, international standards. Depending on the context, we may rely on one or more of the following legal grounds:
- Your consent – when you voluntarily provide personal information through our website forms or agree to receive marketing communications, you consent to our collection and use of that information as described in this Policy. You may withdraw your consent at any time, subject to legal and contractual restrictions.
- Performance of a contract or steps prior to entering a contract – when we process your information to respond to enquiries, provide event proposals, confirm bookings, and deliver live entertainment events you have requested.
- Legitimate interests – when we process personal information for purposes such as improving our website, communicating with existing clients, securing our systems, and operating and developing our business in ways that we believe are reasonably expected and do not override your privacy rights.
- Compliance with legal obligations – when processing is required for us to comply with laws, regulations, court orders, or to respond to lawful requests from regulatory or law enforcement authorities.
If we rely on your consent as a legal basis, we will seek that consent clearly and separately from other terms, and you have the right to withdraw it at any time by contacting us.
5. Disclosure of information
We may share your personal information with carefully selected third parties where necessary to deliver our services, operate our business, or comply with the law. In doing so, we take reasonable steps to ensure that recipients protect your information in a manner consistent with this Privacy Policy and applicable privacy laws.
5.1 Service providers and event partners
We may disclose personal information to:
- Event staff and contractors who assist in planning, delivering, and managing live entertainment events at your chosen location.
- Venues and event partners as required to coordinate logistics, access, timings, and event setup details.
- IT, hosting, and support providers that supply infrastructure, email, and data storage services supporting our website and operations.
- Payment processors and financial institutions involved in processing payments for confirmed bookings.
- Analytics and marketing partners that help us understand website usage and communicate with customers and prospective clients, within the bounds of your consent and preferences.
5.2 Legal and regulatory disclosures
We may disclose personal information where required or authorised by law, including to:
- Government agencies, regulators, or law enforcement authorities in response to lawful requests or to comply with legal obligations.
- Third parties where necessary to protect our rights, property, safety, or the rights, property, and safety of our clients, staff, or the public.
5.3 Business transactions
If "KUP CIUSZEK" Wioletta Malczewska is involved in a reorganisation, merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will ensure that any recipient continues to protect your personal information in accordance with this Privacy Policy.
We do not sell your personal information to third parties.
6. Data security
We take data security seriously and implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, misuse, interference, loss, alteration, or disclosure.
Our safeguards may include:
- Access controls to ensure that only authorised personnel and trusted service providers have access to personal information on a need-to-know basis.
- Secure systems and infrastructure, including the use of reputable hosting providers, encryption in transit where appropriate, and regular updates to underlying systems.
- Data minimisation practices, collecting only information we reasonably need for our functions and retaining it only for as long as necessary.
- Staff awareness and internal practices that emphasise confidentiality and responsible handling of client and event information.
While we take reasonable steps to secure your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect information in line with industry standards and legal requirements.
If we become aware of a data breach that is likely to result in serious harm, we will assess and respond in accordance with applicable laws, including any notification obligations.
7. Your privacy rights
Subject to certain exceptions under Australian privacy law, you have rights in relation to the personal information we hold about you. These may include:
- Access – the right to request access to personal information we hold about you.
- Correction – the right to request that we correct inaccurate, incomplete, or out-of-date personal information.
- Deletion – the right to request deletion or de-identification of your personal information where it is no longer required for our purposes or to comply with legal obligations.
- Restriction and objection – in some circumstances, the right to request that we limit certain types of processing or object to processing based on legitimate interests or direct marketing.
- Withdrawal of consent – where processing is based on your consent, the right to withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, or to make a privacy-related complaint, please contact us using the details in the Contact us about privacy section below. We may need to verify your identity before actioning your request.
If you are not satisfied with our response to a privacy query or complaint, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.
9. Data retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to provide services, respond to enquiries, comply with legal, accounting, or reporting obligations, and resolve disputes.
In determining appropriate retention periods, we consider factors such as:
- The nature and sensitivity of the information.
- The potential risk of harm from unauthorised use or disclosure.
- The purposes for which we process the information and whether we can achieve those purposes through other means.
- Applicable legal, regulatory, tax, and contractual requirements.
When personal information is no longer required for these purposes, we will take reasonable steps to delete it, de-identify it, or securely store it until deletion is possible.
10. Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.
Where appropriate, we will notify you of significant changes via our website or by direct communication, for example if the changes materially affect how we handle your personal information. We encourage you to review this page periodically to stay informed about how we protect your privacy.
11. Contact us about privacy
If you have questions about this Privacy Policy, our handling of personal information, or if you wish to exercise your privacy rights, please contact "KUP CIUSZEK" Wioletta Malczewska using the details below:
"KUP CIUSZEK" Wioletta Malczewska – Privacy Enquiries
Website: https://citygatherplace.com
Primary contact: Privacy Officer
Preferred method: via our Contact Us page
When contacting us about a privacy matter, please provide sufficient information for us to identify you and understand your request. We will respond within a reasonable timeframe, in accordance with our legal obligations.